Frequently Asked Questions
How do I know if my reservation is confirmed?
Deposit 50% advance in our bank account and mail us the scan copy of bank slip. Immediately after receiving the scan copy of bank slip , we will revert you the confirmation of your tour.
Can I add an extra bed/baby cot in my room?
Most hotels allow children to stay in the room with parents either with or without an extra bed. The normal hotel policy is not to charge for children if they are under twelve years of age. Some hotels will limit occupancy of a room to two adults and one child. Only a few hotels will have existing bedding for additional children, so an extra bed is usually required. Most hotels will charge for this extra bed. However, this is dependent on each property's policies and procedures. A baby cot may be provided free of charge, by some hotels, for children under the age of 2.
How can I cancel/amend my booking?
In case of amendment/cancellation you have to communicate in written and ensure that you read carefully and understand the cancellation and refund policy prior to booking.
How will I know if a special request is confirmed?
All Special Requests are subject to availability and cannot be guaranteed by Himalayan Routes. Himalayan Routes will forward your request to your preferred hotel upon receipt. Please follow up with the hotel upon arrival.
Can I request for early check in/late check out?
Early check-in and late check-out are subject to room availability, cannot be guaranteed by Himalayan Routes and are usually not free of charge. Request for these should be mentioned in your email and will be communicated to the hotel. Please note that all Special Requests are subject to availability and cannot be guaranteed by Himalayan Routes. If available, your request will be confirmed upon arrival.